- From Monday to Sunday
At Voltshelter, we aim to make the delivery process simple, reliable, and convenient. This Shipping Policy explains how orders are prepared, processed, and delivered to our customers worldwide.
Orders are processed after they have been successfully placed through our website.
Our team carefully prepares each order for dispatch and takes reasonable steps to ensure that products are properly packaged before being handed over for delivery.
After placing an order, you may receive an order confirmation containing relevant details about your purchase.
Please review your order information carefully and contact us as soon as possible if you notice an error.
We arrange delivery through appropriate shipping and delivery service providers.
Delivery schedules may vary depending on the destination, product availability, carrier operations, weather conditions, holidays, and other circumstances that may affect transportation.
Customers are responsible for providing accurate and complete delivery information when placing an order.
Voltshelter is not responsible for delays or delivery difficulties caused by incorrect, incomplete, or outdated information provided by the customer.
Where tracking information is available, it may be provided to the customer after the order has been dispatched.
Customers can use the provided tracking information to follow the progress of their shipment.
If your order appears to be delayed or has not arrived as expected, please contact us so that we can review the order and assist with the matter.
Please provide your order details when contacting us.
If your package arrives visibly damaged, please contact Voltshelter as soon as possible.
For damaged or incorrect products, please contact us within 7 calendar days of delivery in accordance with our Refunds and Returns Policy.
Photographs of the package and product may be requested to help us review the issue.
If you need to change delivery information after placing an order, contact us as soon as possible at [email protected].
We will make reasonable efforts to accommodate changes before an order is dispatched, but changes may not always be possible after processing has begun.
If you have questions about shipping or your order, please contact:
Voltshelter
Email: [email protected]
